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Squarespace

Squarespace

Starting at $12 per month
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Overview

What is Squarespace?

Squarespace is a CMS platform that allows users to create a DIY blog, eCommerce store, and/or portfolio (visual art or music). Some Squarespace website and shop templates are industry or use case-specific, such as menu builders for restaurant sites.

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Recent Reviews

TrustRadius Insights

Squarespace has become a go-to platform for small businesses, creative professionals, and marketers looking to build and manage visually …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 16 features
  • Admin section (87)
    8.3
    83%
  • Page templates (88)
    7.0
    70%
  • Library of website themes (85)
    7.0
    70%
  • Mobile optimization / responsive design (84)
    6.7
    67%

Reviewer Pros & Cons

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Pricing

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Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.squarespace.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $12 per month
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Features

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

8.5
Avg 8.0

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

8.3
Avg 7.7

Web Content Creation

Features that support the creation of website content.

7.8
Avg 7.6

Web Content Management

Features for managing website content

8.2
Avg 7.3
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Product Details

What is Squarespace?

Squarespace is a CMS platform that allows users to create a DIY blog, eCommerce store, and/or portfolio (visual art or music). Their templates are designed to be elegant and give users maximum control over the look & feel of the website. Some Squarespace templates are industry or use case-specific, such as menu builders for restaurant sites.

Squarespace allows eCommerce users to customize not only elements like themes and fonts, but also structural elements like online store layout. Templates are optimized for mobile shopping. SEO, product galleries, and order management features are built in. Squarespace integrates with Stripe for credit card payments, and ShipStation for shipping.

Squarespace Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Squarespace is a CMS platform that allows users to create a DIY blog, eCommerce store, and/or portfolio (visual art or music). Some Squarespace website and shop templates are industry or use case-specific, such as menu builders for restaurant sites.

Squarespace starts at $12.

Reviewers rate WYSIWYG editor and Publishing workflow and Content taxonomy highest, with a score of 9.

The most common users of Squarespace are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(296)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Squarespace has become a go-to platform for small businesses, creative professionals, and marketers looking to build and manage visually appealing websites. With its well-designed templates and extensive availability of designer fonts, Squarespace allows users to create a professional-looking website with ease. Users appreciate the platform's intuitive interface and drag-and-drop functionality, making it accessible for both beginners and design professionals. Squarespace also offers useful tools like Analytics to track website traffic and sales data, as well as an Abandoned Cart feature to follow up with potential customers. Furthermore, Squarespace's integration with payment systems like Stripe and PayPal simplifies the process of setting up e-commerce capabilities on a website. Whether it's showcasing products, maintaining portfolios, or running corporate websites, Squarespace provides a time-saving and cost-effective solution for individuals and businesses alike.

Intuitive Interface: Users have consistently praised Squarespace's intuitive interface, with many stating that it has made website creation and management effortless. Numerous reviewers have mentioned that they can easily navigate through different sections of their websites and perform tasks such as managing portfolios, blog posts, and responding to comments seamlessly. This user-friendly interface has greatly enhanced users' efficiency in managing their websites and engaging with their audience.

Wide Selection of Templates: The extensive collection of beautifully designed templates in Squarespace has received high praise from users. Many reviewers appreciate the wide variety of options available, as well as the frequent addition of new templates. These templates are seen as time-saving features for users with limited design background and coding knowledge. Thanks to the intuitive nature of these templates, users find them extremely easy to work with and customize according to their preferences.

Great Customer Support: Squarespace's customer support has been highly regarded by users for its helpfulness and responsiveness. Reviewers mention that the support team is not only friendly but also goes above and beyond to assist them whenever issues arise. Users appreciate having responsive email replies and live chat options available for support. The excellent customer service provided by Squarespace ensures that users feel supported throughout their website building journey

Cons:

  1. Limited customization options: Users have expressed frustration with the limited customization options in Squarespace, particularly in terms of design and layout. Several users have mentioned that the templates provided by Squarespace can look somewhat generic and lack flexibility for creating more complex websites.
  2. Difficulties in navigation and finding features: Some users find it difficult to navigate Squarespace's user interface and locate certain features. There is a learning curve associated with the software, making it challenging for users to find their way around and access specific functionalities.
  3. Lack of customer support options: Customer service being available only through email has been seen as a drawback by some users. They feel that having additional support channels, such as live chat or phone support, would be beneficial for resolving issues or seeking assistance more efficiently.

Based on user reviews, users recommend using Squarespace for any level of web experience and most businesses. They find Squarespace easy to use and navigate, and highly recommend it for beginners. Users suggest exploring different templates and reaching out to support if needed. Squarespace is also recommended for small businesses, ecommerce, organizations, and artists. Users advise learning basic HTML and CSS coding for advanced features and understanding SEO for better website performance. They highly recommend Squarespace as the best website provider and recommend purchasing a domain through Squarespace for convenience. Users advise planning the site on paper before executing it in the system and recommend watching tutorials and experimenting with the program beforehand. Overall, users highly recommend using Squarespace for creating professional-looking websites with minimal effort.

Attribute Ratings

Reviews

(1-25 of 38)
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Score 8 out of 10
Vetted Review
Verified User
Incentivized
Our nonprofit website is on Squarespace. The websites provides a simple way for multiple users within our organization to regularly update pages. The platform is simple enough for team members of varying tech abilities to create a good looking project. The website platform allowed us to overhaul our old design without outsourcing to a web designer.
  • ease of use
  • hyperlinking pages
  • built in youtube compatibility
  • layout freedom
  • easier to create drop down menus
  • allow for more buttons on the main menu
It’s a great platform if you want to have multiple users edit the site. You don’t need a web specific person because the platform is easy enough for people of limited tech abilities to use it. Squarespace is less useful if you need really precise item placement on pages. The way the platform uses blocks to hold items means that it’s hard to overlay those blocks or get a page to look how you want. Also mobile version of the site often looks bad and is hard to fix.

Andy Ryan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We have used Squarespace for our own websites for a number of years. We have recommended it to clients. We have helped clients create, edit, and manage Squarespace pages. I believe it is way easier than WordPress. Squarespace auto updates but WordPress does not. Squarespace is really easy to use, so we usually recommend it to our clients.
  • They have auto updates so you don't have to worry about security issues
  • The editor and templates are super easy to use
  • Setup is quick and easy
I think if you just need a basic website with info, Squarespace is the best choice. I've used WordPress before and you have to constantly update it and the plugins all the time because of security issues. Squarespace is really easy. It has nice templates to work off of and the design and building process is intuitive. They have done a really good job making a platform for non-web-developer people.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Squarespace to build the microsite for one of our signature events. It is paired with another tool for actual ticket purchases, but Squarespace drives most of the front-facing website. It was set up by an external vendor, and maintenance is jointly handled by the vendor and our internal team.
  • Minimal development experience needed to maintain.
  • Solid templates that look professional with minimal work.
  • Easy to manage multiple sites.
  • WYSIWYG can be difficult to work with - feels like designing in Microsoft Word sometimes.
  • Templates can be limiting and are generally less flexible than competitors like WordPress.
  • Plugins and advanced features are mostly not an option.
Squarespace is really great for a quick solution that can be maintained by non-technical staff while presenting a very professional image. It is not a great solution for developers or those needing to come up with a more advanced or customized solution than you are given out of the box.
Lisa Cooley | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
I use Squarespace for two websites. One for me personally and another for my company. It definitely makes great websites that look fantastic on both mobile and laptops. I also use it for marketing lists and emails, for selling products with a checkout, and for analytics. I'm considering using it for memberships but haven't gotten there yet.
  • Looks incredible
  • Great integration of marketing and SEO for websites
  • Great integration for marketing emails
  • Sites are mobile responsive without having to design a separate site
  • Customizing the sites can be highly UN intuitive
  • Navigation for editing the sites can be difficult and frustrating
  • Squarespace has different versions and it's hard to know which version you're on. You can't switch after you start making a site with one version.
I have a gorgeous website that I made myself, thanks to Squarespace. I'm able to integrate marketing emails, SEO, analytics, online carts, pretty much instantly. If you want to get started fast, it's really great. I think if you want to customize square space and you're having trouble, it would be most helpful to hire a square space designer. That's what I would have done in retrospect.
Shawn Dehner | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Squarespace hosts our business website. It is a safe and worry-free platform that looks and works great.
  • Security
  • Customer support
  • Maintenance
  • Squarespace would be improved by offering options for variants for downloadable products.
It's safe and reliable and offers easy-to-implement and good-looking website templates at a reasonable price.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Square space was an excellent platform that I used to display my online portfolio. It was a seamless experience from start to finish with setting up my platform. I was very pleased with the customer service that was offered and would highly recommend it to someone who was also looking for a similar system to be used.
  • Streamlined appearance.
  • Multiple options.
  • Space for creativity and ingenuity.
  • Trying to configure site options.
  • Adapting a template to a site.
  • Being able to move around the interface.
It is a well-suited option for a small business I found in my own personal experience. It allows for the exposure of creativity and also the personalization of choices found both on the site and with plug-ins that a user may find more suitable to their style or needs.
May 24, 2021

Squarespace Review

Nicole Nagy | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I use Squarespace for personal usage. As a product designer and photographer, I require a place to house my work that's accessible to others. Squarespace fulfills that need for me. I can house all my projects, and make sure it's password protected in case the work is confidential. It also provides a clear solution for photographers when it comes to uploading and placing images on a page that's visually appealing.
  • Image Stacking
  • Website Building
  • Customization
  • Drag and Drop
  • Domain accessibility
Personally, I think Squarespace is suited for anyone who wants to either start their own mini business or showcase their work. There are so many integrations Squarespace can handle, and it's a beautiful layout that's easy to use! However, larger businesses... I don't think the website could sustain that much data... so if you're trying to start a software company I'd recommend using something else.
Darcy Knapp, MBA | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We have many clients that use Squarespace for their website and ecommerce solution. Squarespace offers a great starting point for SMBs to get into ecommerce and have online check out for services.
  • Easy to navigate
  • Simple to update products
  • Ease of use for check out pages
  • Simple platform for site management
  • Low SEO value
  • Hard to expand for larger scale online catalogs
  • Limited check out integrations
Depending on the size of the catalog, volume of sales and needs of the client, Squarespace is a good starter solution. For a more robust solution and higher volume clients they will need to change platforms down the road. Many clients last years in Squarespace until they have the sales volume and needs that a more robust platform offers (Shopify or BigCommerce).
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I used Squarespace to create website for Legends of Erin. I found it worked well for what I was looking for. I felt like the amount of templates and flexibility were perfect for the sort of website I was designing. I also found the templates highly customizable in the Design menue to fit the feel I was looking for.
  • Templates and Designs worked well for the sort of website I was creating
  • Blogging Feature was great to keep customers up to date on current events
  • Great price for what your getting in the website deign
  • Excellent support whenever you run into a snag. Live chat I have found was a great tool and you get responded to right away.
  • I find the usability of the editor to be a little frustrating at times. I would have preferred to have an autosave feature instead of having to save every change.
  • Page speed is low, which makes for a poor smartphone experience.
If your looking for a tool that's a great price and helps you create a smaller website then this is the tool for you. For larger websites this would not be the right tool, but for artistic sells, book sells, and showing off artwork I found Squrespace to be an excellent tool.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
SquareSpace is being used by the marketing department of our Independent Research Group. They setup a marketing site to showcase our research team and the multiple projects that they are working on. We are keeping this site separate from our organization site as we want to create a unique identify for this smaller research group to gain traction for the multiple projects.
  • Easy to set up initially
  • Learning curve isn't steep to access the dashboard features
  • Decent Analytics to keep track of basic traffic data that helps in making decisions.
  • Needs more integrations from other web friendly platform tools.
  • Not innovating fast enough - I feel their updates aren't creative enough
  • Better Video & multimedia integration.
SquareSpace is suited for straight forward, more simplistic web pages. We set up the informational site for our small research group with 8 pages to showcase a few new projects with pictures, information and some multimedia files. However for a more complicated workflow and forms, we wouldn't choose SquareSpace as it doesn't have more integrations with our backend Azure systems. I wouldn't recommend it for large corporations with complicated workflows. Its more suited for smaller businesses.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We used Squarespace to sell our products at the height of the COVID pandemic when our retail stores were closed. The product was easy to set up and got us selling in a flash!
  • Fast setup
  • Easy-to-understand backend
  • Great customer service
  • Back end does require some technical knowledge
  • There is no scraping opportunity from our our website, which would have improved content speed
  • Customer service was email only
Squarespace is great for selling products online. It's not as appropriate when selling in person. We did not use the product as a point-of-sale service, but they do have that option. Overall, highly recommend. Especially as the fees the service charges are so low.
Jared Jacobson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Squarespace has been used to develop a web portal for a speciality food company. It is addressing the problem of trying to get more customers to be interested in ordering speciality food online. This site was used across the entire organization and we were constantly making improvements to the site.
  • Provides great looking templates
  • Provides good online sessions to develop skills
  • Provides website analytics
  • The forum needs to have more users
  • Help center can have more videos
  • Need more templates for more industries
Squarespace is well suited for small companies that need an effective website to help promote their product or service to a specific group of customers. It is great if you need to market your business, publish a blog, promote an event, or just sell products. I would not try to use it to market myself for a position at a major corporation.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Squarespace for all our websites. We have multiple domains and multiple websites, some simply splash pages and others full websites with e-commerce. Squarespace allows us to quickly create clean, professional websites with very little lift. As a small business most of our organization is using Squarespace. This allows us to save time and money not just once but ongoing as it is so easy to update.
  • Squarespace is very easy to use, this is a super helpful thing as small business owners we have to wear many hats and being a full blown website developer doesn't need to be one of them.
  • Squarespace has quick and simple plugins.
  • Squarespace allows you to easily expand as you need to.
  • As a wine company it would really love it if Squarespace had an easy plugin for wine club subscriptions.
  • Squarespace would be awesome if it could automatically take your photos that you upload on the site and optimize them for the web and for the website.
  • I do wish we could have more than two contributors for the basic website costs.
[Squarespace is] really great for small businesses where the owner or few employees have to do many jobs. Less appropriate for full blown ecommerce driven websites. Great for being able to quickly get something online with a clean and up to date look. For those wanting a product subscription plugin I have yet to find one that fits with Squarespace that fits my wine club needs.
Josh Summerhays | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use Squarespace as our primary web presence for both our online store and blog. We sell digital products via Squarespace's eCommerce platform. I am the primary Squarespace user and am responsible for all content updates and edits in the store and on the blog. Squarespace enables us to create a good-looking website for our small business without additional help from a designer. It also integrates easily with our Stripe and Paypal accounts.
  • Squarespace makes it very easy to get products listing in an eCommerce store. The interface is intuitive (they've improved in this regard quite a bit in their recent update, in my opinion) and quick to navigate.
  • Squarespace is designed for fast deployment. While it sacrifices some customization, it is very simple to get your website framed up, the pages filled out with images and content, 3rd party integrations set up, and everything launched.
  • The tools for building your content are easy to understand use. They've improved greatly with the functionality for inserting a content block. It used to be pretty buggy or fiddly but you can now just place your cursor in the editor where you want to insert something, see an indicator for where the new content will be inserted, click, and you're on your way.
  • Solid uptime performance. I've never had problems with my website going down after two years as a customer.
  • Automatic updates keep the site secured and free of malware or other problems that tend to afflict the average WordPress user.
  • Design options tend to be limited unless you venture into the world of add-ons where things can get quite technical. If you're looking for a plug-and-play, you'll get it here, but you will likely have to concede some personal design preferences to fit the boundaries of their templates.
  • It can be a little bit tricky at first to figure out the Pages tool and how to use it to get your navigation the way you want. I have some pages that I don't want in the primary navigation and
  • This platform really needs more turnkey functionality for a membership site, recurring payments, gated content, etc. I hope that's coming at some point. Right now, you're better off using Squarespace for a more conventional eCommerce business.
  • If you're a blogger and want to load up your site with ad placements, Squarespace is not for you. The platform is really unfriendly for any kind of ad network integrations, including AdSense.
Squarespace is well suited for small business eCommerce. Their tools are great for people with a bias toward creating highly aesthetic web experiences with little to no custom development required. Squarespace is excellent for photographers and other types of makers to showcase their art and creations effectively online.

Squarespace is not a great choice for ad-revenue-reliant bloggers or similar content creators. Its eCommerce tools are great for launching quickly but lack a lot of customization options without custom development. If you have the resources to go that route, however, there are some great Squarespace development shops that can do some pretty cool stuff.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Our non-profit uses Squarespace as our website builder for our organization's website. We use Squarespace as a solution for our web presence and for e-commerce capabilities that has allowed us to sell merch and physical CDs. We've also used Squarespace's e-commerce to "sell" free PDF downloads with resources for teachers, which has also allowed us to collect their email addresses for further engagement. We previously used Squarespace's Donation capabilities as well, which was fantastic when we were just getting started. (We now have a Bloomerang form embedded into our Squarespace site.)
  • Design - Squarespace is like an Apple product, it just looks really nice and does what you want it to do out of the box. If you're like most young non-profits, you probably just want to put up a basic website that looks visually appealing, presents information about your work, and collects donations. Squarespace is fantastic for that purpose.
  • Accessible editing - If you have folks on staff who are not tech people, they will still likely be able to make quick updates to text or replace a photo with Squarespace. The editor is very newbie-friendly, and you can easily add restricted contributor users who can make certain changes, but can't bork the whole thing. Compared to a WordPress dashboard, Squarespace is super simple.
  • Landing pages - Squarespace has a feature called "Cover Pages". These are really handy for when you'd like to make a quick landing page for a specific project or take your site offline temporarily. If you set up your site and only select a cover page as your site structure, the price for monthly service also drops dramatically.
  • Domain included - When you create a Squarespace site, you can register a domain name for free for the first year. Many organizations have trouble keeping track of a separate web host and domain registrar and will lose their domain name unintentionally over an unpaid bill. Having the domain and the site hosting/builder all in one package comes in handy to avoid this situation.
  • Pricing - I haven't done a lot of shopping around, but the price points for getting to e-commerce functionality seem fairly steep. It's worth doing the math on your expected sales to see if you should choose the commerce plan with transaction fees (less expensive monthly) or without. It's also challenging to compare with other solutions, because Squarespace is all inclusive while another product like WooCommerce will cost money as you go along in the build and can be hard to predict.
  • Store Products are rigid - Squarespace uses Product objects for e-commerce, and they are created by the page. In other words, if you start building a store page and add 10 products, those products will not be accessible on other store pages across your site. If you're working with a large inventory, this can be a nightmare.
  • E-commerce add ons - We were looking to create a popup that encouraged customers to donate to our organization, and this isn't natively available inside Squarespace. It was frustrating that we had to do a lot of searching for a third party company and pay $50 to get this done. It would be nice if Squarespace could offer a marketplace of approved vendors if they aren't interested in building out these types of standard e-commerce behaviors. I had to trust the $50 code would do what we wanted it to do without any backing from Squarespace. Luckily, it worked beautifully!
Squarespace is fantastic for the first stages of an organization's existence on the internet. It's simple to set up, it looks good out of the box, your domain name is free with the Squarespace package, and it will provide all the basic functionality a small organization will need as it grows. You can quickly accept donations online, too.

You can also purchase a Google Workspace account via Squarespace and keep billing for website, domain, and professional (@your domain) email in a central place. It's a great way to put everything together for your online portion of the organization.

If you're running a larger e-commerce operation beyond maybe a dozen products, Squarespace might not be the right choice for you simple because the inventory management piece will end up costing time in labor and agita.
Daniel Shatzkes CEO Entrepreneur, Manufacturer, Musician | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use Squarespace as our e-commerce website and platform. It is our portal through which customers can find out about us, our products and what we do and then they are able to purchase our products on our website. It is basically like most traditional e-commerce websites. We do utilize certain other tools that Squarespace offers, like their Analytics tools to gauge the traffic to our site, traffic sources and sales data. We do also use their "Abandoned Cart feature which allows us to contact customers that added product to their shopping cart but did not complete a purchase. At this time we do not use a lot of the marketing tools that Squarespace offers as part of their Advanced Commerce plan.
  • Getting started with Squarespace is incredibly easy. Their templates make getting an early design for your website set up and published quick and simple. There are plenty of advanced features that can be utilized to tweak the design indefinitely but getting up and running smoothly and quickly is key and Squarespace does that beautifully.
  • The Squarespace Analytics tools are incredibly helpful. They are quite detailed yet very easy to understand and parse through. If you've ever tried to understand all of your Google Analytics data, you can feel like you need to get a new degree to comprehend it all. Squarespace Analytics are intuitive and easy to understand allowing you have an easier time making decisions based not eh data you re provided.
  • Squarespace makes integrations with other platforms very easy as well. Email service providers (like MailChimp or Contant Contact), or integrating with outside fulfillment centers for orders of your products is very easy to set up. The back end design and control makes navigating through these things very easy (with the right instructions, of course).
  • My biggest complaint about Squarespace is particularly about the shipping rates controls in the Commerce plans. Squarespace does not allow you to assign different shipping costs to different products. You can set up different costs for different levels of shipping (for example, Ground, Express, Overnight, etc.). But if you have two different products that are different sizes and weights you cannot independently assign each of them a different cost for Ground shipping. All products have to have the same price for Ground, the same price for expedited, etc. It is incredibly frustrating. This one deficiency alone has actually been enough to have prompted me into looking for alternative platforms for my e-commerce site. If you sell multiple products of varying sizes and weights and you intend to charge you customers shipping, then be aware of this beforehand. If you only sell digital products, or products that don't vary much in size or weight, or you intend to offer free shipping on everything then this will not be as big a deal for you.
  • Squarespace offers excellent help services via live chat, but in the years that I've used it I get the sense that recommendations from users are taken seriously. I've made numerous recommendations for enhancements and fixes over the years and I know other people that have as well. However what I continue to see from Squarespace is development of new product offerings that aren't necessarily in line with their core product offering, and not much in the way of making what they already offer much better. There are certain things that should be prioritized by their development team but I don't get the sense that these are taken seriously. Of course this is just my guess as I don't work there but it's important to remember that perception is reality to those who are perceiving.
  • As much as Squarespace makes integrations easy, they still have along way to go with regards to being recognized by many other platforms as integration worthy. Very often I come across services that offer integrations with web design platforms and Squarespace is not one of them. I'm not sure why this is but I wish Squarespace would do a better job of working with these other companies to have integrations with them.
Squarespace is a perfect platform for an informational website, for selling digital products or as a scheduling website. These kinds of things it does incredibly well, what with their myriad templates and design tools. As an e-commerce platform it can be very good but it definitely has some catching up to do with other more well known platforms. They need to focus on some core features a little bit better to make selling easier.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Squarespace is used to share media mostly - blog and vlog posts. There is also a page that links to your use as well as a standard contact option. Squarespace allows for easy dissemination of social media posts as well as a convenient way to share thoughts, ideas, and motivation.
  • It's easy to design a bold, colorful and eye-catching website.
  • There are multiple avenues for creation and maintenance - web and app.
  • The user interface is easy to understand and requires very little learning and/or trial and error.
  • The mobile app lacks certain customization and editing options are native in the web app.
  • It would be nice to log-in and automatically be routed to your domain, instead of having to select it.
  • While it's easy to use, certain tasks take multiple clicks - it would be nice if there as a "Favorites" option to quickly access the areas you use most.
Squarespace is well-suited for just about any online endeavor - be it a personal blog or vlog, a small- business store front, or a large scale website for a larger company. It's so simple to use a template to put something together - for a corporate campaign for example - that it's really a no-brainer.
Robbin Block | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I use Squarespace to build, manage and maintain websites for my small business clients who are involved in a variety of industries. Squarespace's "designer" look and feel, along with well-designed templates overall, makes it ideal for companies where creative representation is especially important. This includes graphic designers, photographers, architects, etc. The look is achieved through wide-format imagery, extensive availability of designer fonts, use of white space, etc.
  • Ease of use with its drag and drop interface.
  • Beautiful templates — more so than other easy to use builder tools like Weebly or Wix.
  • Extensive and well-designed elements, including fonts.
  • Images are presented beautifully.
  • Drag and drop interface is not as intuitive as it was when it first launched. It's a bit more challenging to use than, say, Weebly.
  • Its ecommerce functionality isn't as robust as something like Shopify.
  • Setting up grids or sections isn't as easy to do as other tools.
  • Changing templates to see how content may look isn't seamless.
It's great for creative businesses, but I wouldn't recommend it for full-on ecommerce. Other tools have more features. However, if selling a limited product line, it may be appropriate. It's not ideal for business owners who want to manage their own websites, yet don't have any web skills, because it's not as intuitive as other simple builders.
Dan Talvi | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Working as the A/V Media Coordinator for a multi-campus religious organization, we needed a user-friendly way to create a church website that provided a way to relay comprehensive information for all of our campuses, while maintaining accessibility for visitors and an easy way for non-tech users to update information on the website as needed.
  • User-friendly Interface: Easy to jump in and create with no coding or design experience required.
  • Free Trial (No Card Required): Designing the perfect website takes time. Squarespace allows a 14-Day Free Trial (with live access to the website) to learn the interface, input information, and tweak designs before committing to any plans.
  • Multiple Tiers: Depending on the business or individual needs, Squarespace provides multiple website and commerce plans with corresponding features based on the user's goals.
  • Pricing: While not too prohibitive, Squarespace hosting may be more than the average user may want to spend on hosting, especially if building their own website from scratch. However, if looking for a quick, good looking website that is easy to manage, Squarespace is the way to go.
  • Almost cookie-cutter Templates: when developing using the Squarespace auto-generated website builder, the templates provided look somewhat generic. If looking for a functional website that looks nice, Squarespace will do the trick. If looking for a quick, but more customized look, this might not be the way to go.
Squarespace is perfect for the users, businesses, or individuals who are looking for a "set it and forget it" approach to their website and/or something that is easy to update as needed. Specifically, if you are looking for a website that looks good and does a great job of getting your core information across, Squarespace is for you. But, if you're looking to build a more in-depth website with greater levels of customization, Squarespace is worth trying but might not suit your needs.
Elizabeth Pampalone | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I meet business owners every day that have the same issue... "My website embarrasses me, don't look at it!!"
So, in order to serve these clients, I developed a formula to build a website in one day. When I found Squarespace, it made my formula a reality! I was always going over by a few hours (my formula was really a "website in a day and a half"). But when I started using Squarespace, It allowed me to truly build a website in a day. (8 hours flat is my current time!)
  • I love using Squarespace for Small Business Websites for local soloprenuers.
  • Squarespace works great for Coaches and Trainers who need a membership site
  • I often use Squarespace for those who have e-commerce stores with less than 100 products.
  • ability to duplicate blocks in builder
  • ability to save blocks in builder
  • file upload manager / Images etc
Squarespace is most useful for brochure websites, e-commerce sites, and membership sites.
Squarespace is least useful if you have strong SEO needs, a Developer, over 100 items you are selling, complex e-commerce items, or no time to run your site.
Alicia Kramer | TrustRadius Reviewer
Score 2 out of 10
Vetted Review
Verified User
I have used Squarespace to promote my graphic design business for four years now. My small organization benefits from having a web presence and Squarespace is the platform that we currently use. A web presence allows clients to see our past work to make an educated decision whether to hire us! Setting up our Squarespace site had its issues but we learned to work with the template constraints - we are designers after all so we always want to finesse design elements!
  • Allows for quick site building through their templates. If you work quickly, you can build a site in about a day.
  • I believe their demographic includes people just entering the web so the interface is simple (sometimes too much) and easy to learn.
  • They have customization options if your business expands from a simple site to online purchasing.
  • The designs are very clean and simple which allows for a professional look.
  • If you have a problem, customer service plays a game of keep-away! With only the option to chat or email, the contact person at Squarespace changes every time. So... everytime you have a question or response to a querie, you get a new person who doesn't have the thorough history. Squarespace says they share the information... but the representative would need to actually read the history and I don't believe they do.
  • If you don't auto-renew (which I don't like as I want to acknowledge this purchase every year), your account may go dead in an instant. To get things sorted out, you enter Customer keep-away and it can be days before a resolution is made.... Days!
  • Customer care..again... The turnaround time for a response has been no shorter than 24 hours! A ridiculous amount of time in this day and age. If you ask a question during the email thread, it will cost you another 24 hours.
  • The marketing for their product touts a quick and efficient response time for customer care. This is simply not true for the average, smaller client.
  • If one is not familiar with website developement, it can be daunting to create a site, even if you use their templates. Since there is no live person to answer immediate questions, you must watch (and re-watch) their videos. Some times there is a question they haven't answered with a video and it is hard to resolve this with only chats or email.
Well suited for a novice web person who has a basic static site.

Not well suited for a more complex site because if any issue arises (and they do with complex sites or online sales), Squarespace simply does not expend the time or energy on their customer care to retain clients.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Squarespace is used by a handful of team members – I use it primarily to create websites for clients that do not have needs that require the building of a custom website. We offer website design as an add-on service in addition to our branding and identity design services; Squarespace makes it very easy to build out websites that match the identity's look and feel and also fulfill all the customer's requirements in a cost-effective way.
  • Very robust how-to and troubleshooting guides – if you're trying to do something specific, a quick google search will lead you to a writeup by Squarespace of exactly the issue you're trying to solve. Comparing this to competitors where you're more or less on your own, Squarespace makes you feel confident that you can make any change you'd want.
  • Well-designed template sites – you'd have to try very hard to create an ugly site when you've got such robust templates to work with. Plus design fundamentals like ample white space and color palettes are built in to the design process.
  • Lots of options – Squarespace has beautifully-designed add-ons that clients ask for (such as adding a dynamic map to their site which shows their shop's location). These options require no jury-rigging and dovetail with the design of the site.
  • Unbreakable web design – there is no way to break your site, unlike with competitors where you're trying to cobble together plug-ins to make your site function how you'd want it.
  • Being able to save versions of a particular site's design. While I like that any change you make is automatically saved, it'd be nice to be able to show clients multiple versions of a site/page design or be able to revert to a previous design later on.
  • The way that image galleries are handled can be a bit confusing. There's overlapping functionality between Gallery pages and image galleries inserted into a page, so I often find myself building out both to decide which works best.
  • It'd be nice to have a more professional way to share beta versions of websites with clients – sending them a link to an automatically generated URL (like triangle-sphere-9.squarespace.com) and having them log in as a guest is sometimes confusing. If there were a way to have that login screen say something customizable (like "Welcome to the future home of Website.com!") it'd be helpful.
Squarespace is great if you're updating a client's site that they've made themselves using less-than-optimal software. I've used it for lots of small businesses and sole proprietors that know that their site is out of date and doesn't serve their needs any longer, but are not sure where to look for an alternative. Squarespace allows me as a designer to set up a functional and beautiful site quickly for my clients.

If I'm dealing with an enterprise-level client that has more specific needs, Squarespace would not be my first choice since its customizability is limited (though well-suited for most small businesses).
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are currently using Squarespace for our companies website. It is being used across the entire organization as we make regular updates to the website and we also sell our products online. Our employees are able to log in to Squarespace when an online order comes in and fulfill the order. It's easy to use and easy to update.
  • It's easy for someone who has very limited experience with website creation and design to use.
  • The online store was easy to set up and easy to use.
  • It's easy to update and make edits to the website
  • It is a bit tedious to add photos to the online store.
  • Not all of it is intuitive, there was definitely a good bit of guess and check that I had to do which made it a bit inefficient.
My scenario is the perfect use case. I needed a new website but didn't know a thing about building a website. I was able to use a template that Squarespace provided and within a couple of weeks create a website that has provided everything we need. Admittedly we didn't need a whole lot from our website, but I do like the fact that we were able to set up an online store for no cost.
Emily Muhoberac | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Squarespace to support our company website. I also personally use Squarespace to support multiple websites for side projects.

Our marketing team uses the platform most consistently internally. We had formerly built our site on WordPress, which proved to be too difficult to update and maintain. We switched to Squarespace and haven't regretted it for a second. The website builder is intuitive, but also has advanced customization so our design team is happy and our marketing team can manage it.
  • Intuitive User Interface: Literally anyone can create a website on Squarespace, from the experienced designer to the absolute novice.
  • Customization: While Squarespace manages to be extremely user-friendly, it doesn't do so at the sacrifice of customization. You can still add custom coding if you need to, but it doesn't require coding experience to make a well-designed site.
  • Functionality without hundreds of plugins: Many Squarespace competitors offer expanded functionality through plugins, which can be difficult to work with as they are third party functions that vary in quality. Squarespace has done a great job of adding features to their platform, so plugins are less necessary. They offer many integrations to major services (like Typeform and Stripe), but the experience is much better than sifting through hundreds of plugins.
  • I could see an experienced designer being frustrated by the limitations of Squarespace compared to an open platform like WordPress.
  • Sometimes it's difficult to make quick edits in the website builder because you don't know where the functionality resides. For example, you can make some edits to your nav bar by clicking on the nav bar, but you can make others by going through a series of menus. This is easily resolved by watching the tutorials, but can be frustrating for new users.
Squarespace is best suited for:
- Solopreneurs that need a pretty website fast
- Side projects
- Basic E-Commerce websites
- Anyone who needs to create a one page website quickly
- Marketing teams that lack technical skill, but are required to support the company website internally

Squarespace is least suited for:
- Companies with full design or technical teams that won't benefit from the additional structure Squarespace provides
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Squarespace is being used as a supplemental campaign site in tandem with our main corporate site. Our marketing department is using it to easily and quickly execute a low-code/no-code solution for websites instead of having to work with a developer to build a campaign site that will have a short lifespan and have minimal complexity.
  • Building info sites with "standard" functionality
  • Easy to deploy for non-technical users in a Marketing environment
  • Getting a quick, nice looking site with minimal weekly maintenance.
  • Has a glass ceiling, some products in this space have more extensiblility at the trade off of more maintenance.
  • All-in-one means you have to go with their options (which they have plenty of!)
  • More granular design control would be beneficial to making sites feel less templated.
This product is best suited for small to midsize business environments where there is a logical "ceiling" to what the customer will want. Also, this product is useful for secondary sites (landing pages, or campaign sites that have a limited lifespan) in larger corporate/enterprise environments that want to keep costs low.
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